woman talking with insurance company on a cellphone

Making a Claim on Someone Else’s Auto Insurance

The aftermath of an auto accident is always stressful, but the good news is that making a claim on someone else’s insurance doesn’t have to be complicated. Here’s how to file a third-party claim on auto insurance in Maitland, FL. For further advice, contact our company and speak with our insurance specialists.

Gather Information at the Scene

Once you’re in a safe situation, have contacted the police, and received emergency medical attention as needed, gather as much information as you can about the accident. You’ll need to get the name, address, auto insurance policy numbers, and phone numbers of all involved parties. Document as much of the accident as possible through photos, but don’t put yourself at risk just to get a shot. It’s also a good idea to write down a record of the accident, including the sequence of events, weather conditions, traffic conditions, and so on.

Contact Your Insurance Company

It might seem counterintuitive to contact your auto insurance company rather than the other driver’s. However, part of your insurer’s service is to handle claims on your behalf. Depending on the circumstances, they may instruct you to file a third-party claim on your own, but the first step should always be getting in touch with your providers and following their recommendations for the next steps.